Pursuant to EU Regulation 2016/679 (GDPR) and Legislative Decree 196/2003 (Privacy Code) we inform you that:

when you visit our website we collect some data necessary to make you use the features of the site.

Below we explain who is the data controller, what data we collect, why, how, who has access to it. Furthermore, we will show you your rights based on the GDPR regulations.


Venerabile Congregazione dei Servi di Maria
Via Sersale
80067 - Sorrento (NA) • IT
P.I./VAT: IT82000970630


Through the use of session and analytical technical cookies, we collect anonymous data relating to traffic on our site, to understand how it is used. In this page, immediately after the privacy policy, you will find the Cookie policy, in which we explain better what cookies are and how to manage them.

At the moment we do not use the data collected for commercial purposes: we do not send emails / sms for advertising purposes, nor do we advertise on social networks. We may decide to do it, and we will notify you when this happens by updating this page. In any case, consent to the use of your data for commercial purposes will be optional.

Purpose of the treatment

The data provided will be processed, without your prior consent pursuant to art. 24 lit. b) Privacy Code and art. 6 lett. b) GDPR, for the following service purposes:

  • for the management and processing of statistical surveys on the use of the site;
  • to carry out the maintenance and technical assistance necessary to ensure the correct operation of the site and the services connected to it;
  • to improve the quality and structure of the site, as well as to create new services, features and / or features of the same;
  • to allow you to find information to increase your knowledge on the issues on the site and the products and services offered by it;
  • to allow the holder to exercise his rights in court and to repress illegal behavior;
  • to fulfill legal obligations or regulations.


The booking tool on our website is provided by the channel manager Beds24. Through this tool we can receive your reservation and manage it in every phase until your departure from our structure.

Duration of Treatment: only for the time strictly necessary to achieve the purposes for which they were collected and, in any case, no later than 7 days from their collection for the purposes of booking.


Your data is stored on a secure server. Who has access to them: the data controller and the administrative staff of Venerabile Congregazione dei Servi di Maria, as well as our legal and commercial consultancy, and the technical maintenance staff of the website.

Mode, place and duration of treatment

The processing of your data is carried out by means of the operations indicated in art. 4 of the Privacy Code and art. 4 n. 2) GDPR and in particular: collection, registration, organization, storage, consultation, processing, modification, selection, extraction, comparison, access, use, interconnection, blocking, communication, cancellation and destruction of data.
The Data Controller processes the Personal Data of Users by adopting appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.
Processing is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated.

In addition to the Data Controller, in some cases, they may have access to the Data external parties (such as third party technical service providers, hosting providers, IT companies, accountants and lawyers) also appointed, if necessary, Data Processors by the Data Controller.
The updated list of Managers can always be requested from the Data Controller.


The Data are processed at the Data Controller's operating office and in any other place where the parties involved in the processing are located. For more information, contact the controller.


You have the right to exercise the rights referred to in art. 7 of the Privacy Code and art. 15 of the GDPR..

In particular, you have the right, at any time, to obtain from the Data Controller the confirmation of the existence or not of personal data concerning you, even if not yet registered, and their communication in intelligible form.

You will be able, under the conditions established by the GDPR, to exercise the rights set out in articles 15 to 21 of the GDPR and, in particular, the following rights:

  • right of access – article 15 of the GDPR: the right to obtain confirmation that personal data concerning you is being processed and, in this case, obtain access to your personal data, including a copy thereof;
  • right of rectification – article 16 of the GDPR: right to obtain, without undue delay, the correction of inaccurate personal data concerning you and / or the integration of incomplete personal data;
  • right to cancel (right to be forgotten) – article 17 of the GDPR: right to obtain, without unjustified delay, the cancellation of personal data concerning you.
  • right of processing limitation – article 18 of the GDPR: right to obtain limitation of treatment, when:
  1. you contexts the accuracy of personal data, for the period necessary for the controller to verify the accuracy of such data;
  2. the processing is illegal and you opposes the cancellation of personal data, and ask, instead, that its use is limited;
  3. personal data are necessary for the assessment, exercise or defense of a right in court;
  4. you opposed the treatment pursuant to art. 21 of the GDPR, during the waiting period for the verification of the possible prevalence of legitimate reasons of the data controller with respect to yours.
  • right to data portability – article 20 of the GDPR: right to receive, in a structured format, commonly used and readable by an automatic device, the personal data concerning you provided to the controller and the right to transmit them to another controller without impediments, if the treatment is based on consent and is done by automated means.
  • opposition right – article 21 of the GDPR: right to object, at any time for reasons connected with its particular situation, to the processing of personal data that is based on the lawfulness of legitimate interest or the performance of a task in the public interest or exercise of public powers, including profiling, unless there are legitimate reasons for the Data Controller to continue processing that prevail over the interests, rights and freedoms of the data subject or for the assessment, exercise or defense of a right in court. Furthermore, the right to oppose the processing at any time if personal data are processed for direct marketing purposes, including profiling, to the extent that it is related to such direct marketing.

The above rights may be exercised against the controller through the contacts provided.

The exercise of your rights is free under article 12 of the GDPR. However, in the case of manifestly unfounded or excessive requests, also due to their repetitiveness, the controller may charge a reasonable fee, for the administrative costs incurred to manage the request, or deny the satisfaction of his request.


There are several types of cookies:
technical cookies: cookies related to activities that are strictly necessary for the functioning and service delivery; cookies relating to activities of saving and optimization preferences (for example, cookies flash player if you do not exceed the duration of the session cookie to save the cart or preferences on language / currency);

cookie profiling: are used to track and profile users while browsing, to study their movements and habits of web browsing or consumption (what they buy, what they read, etc.), also in order to send targeted advertising service and custom (cd Behavioural Advertising). This is the case of the cookie used by social networks with buttons to share or when you enter into your site a video of Youtube.

It can also happen that a web page contains cookies from other sites and content in various elements hosted on the same page, such as banner ads, images, videos, etc... They are so-called third-party cookies, which are usually used for profiling purposes. So cookies you download on PC, smartphone and tablet can also be read by other persons, other than those who manage the web pages you visit. uses:
session cookies these are destroyed every time the browser is closed;
analytical cookies to collect information about the site to monitor and analyze traffic data and are used to track user behavior:

Google Analytics (Google Inc.)
Google Analytics is a web analytics service provided by Google Inc. ("Google"). Google uses personal information collected for the purpose of evaluating the use of this application, to compile reports and share them with other services developed by Google.
Google may use this personal information to contextualize and personalize the ads of its own advertising network.
Personal data collected: Cookie and data usage.
Place of treatment: USA –
Privacy PolicyOpt Out

Widget Google Maps (Google Inc.)
Google Maps is a service of displaying maps powered by Google Inc. that allows this application to integrate those contained within its pages.
Personal data collected: Cookie and data usage.
Place of treatment: USA –
Privacy Policy

These cookies are used to collect information about the site by users anonymous such as page views, time spent, traffic sources of origin, geographic origin, age, gender and interests for the purposes of marketing campaigns. These cookies are sent from third-party domains outside the site. will use this information in respect of anonymous statistical analysis to improve the use of the site. This type of cookie collects anonymous data on the activity of users and how it arrived at the site. The analytical cookies are sent from the site itself or by third-party domains., according to the current italian regulations, is not required to seek consent for both technical and analytics cookies, as they are necessary to provide the required services.

For all other types of cookies you may express your consent by:
• specific configurations of the browser or its programs used to navigate pages that make up the site.
• changing settings in the use of third-party services.

Both of these solutions might prevent you from using or view parts of the website.

How to set the cookie handling of the browser


Run the Browser Chrome;
• Click on the menu at the toolbar of the browser next to the entry window url navigation;
• Select "Settings";
• Click "Show Advanced Settings";
• In the "Privacy" section click on the button "Content Settings";
• In the "Cookies" section you can change the following cookie settings:

allow saving data locally;
change the local data only until you close the browser;
do not allow sites to set cookies;
to block third-party cookies and site data;
handling exceptions for some internet sites;
delete one or all cookies.

For more information visit the dedicated page.

 Mozilla Firefox

Run the Mozilla Firefox Browser;
• click on the menu at the toolbar of the browser next to the entry window url navigation;
• select "Options";
• select the "Privacy" panel;
• click "Show Advanced Settings";
• in the "Privacy" section click on the button "Content Settings";
• In the "Track" you can change the following cookie settings:

request to sites not to make any tracking;
notify sites availability to be traced;
do not express any preference on the tracking data.

From the "History" you can, enabling "Use custom settings" select to accept third party cookies and keep them for a specified period.

For more information visit dedicated page.


 Internet Explorer

Run the Internet Explorer Browser;
• click on the "Tools" button and choose "Internet Options";
• click the "Privacy" tab under "Settings" and change the slider according to the action desired by the cookies:

block all cookies;
allow all cookies;
selection of sites from which to obtain cookie:

move the cursor in an intermediate position so as not to block or allow all cookies,
press then click "Sites"
"Web Site Address box" to enter a website
press to "Block" or "Allow".

For more information visit dedicated page.


Run the Safari Browser;
• click on Safari, select "Preferences" and click on "Privacy";
• in the "Block Cookie" specify how Safari must accept cookies from websites.
• to see which sites have stored cookies click "Details".

For more information visit dedicated page.

 Safari iOS (mobile devices)

Run the iOS Safari Browser;
• tap "Settings", then "Safari";
• tap on "Block Cookies" and choose between various options: "Never", "Third-party advertisers and" or "Always".
• to delete all cookies stored by Safari, tap "Settings", then "Safari", and then click "Delete Cookies and Data".

For more information visit dedicated page.


Run the Opera Browser;
• click on "Preferences", then "Advanced", and then click "Cookies";
• select one of the following options:

accept all cookies;
accept cookies only from the site I visit (the third-party cookies that are sent to and from a domain other than the one you are visiting you will be rejected);
Never accept cookies (all cookies will never be saved).

For more information visit dedicated page. may contain links to other websites that have their own privacy policy which can be different from the one adopted by, therefore not responsible for these sites.
Please, refer to pages illustrating their privacy and cookie policy:

Google Services (includes YouTube and Google+): Ads Personalization - Privacy policy - Cookie policy

This page is visible through the link at the bottom of every page of the site in accordance with art. 122 seconds paragraph of Legislative Decree no. 196/2003 and following the procedures simplified information and acquisition of consent for the use of cookies published in the Italian Official Gazette 126 of June 3, 2014 and its record of the action 229 of 8 May 2014.